NaoBet Casino Terms and Conditions

Welcome to NaoBet Casino. These Terms and Conditions govern your use of our website at https://naobet.com/ and all services we provide. By registering an account and using our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before proceeding. If you do not accept any part of these conditions, you must not use our services.

1. About Us

At NaoBet, we operate this online casino under the ownership of NovaForge LTD (also referenced as NovaForge N.V.), registered under company number 15684. We hold a valid gaming licence issued by the Anjouan Gaming Authority (Union of Comoros), licence number ALSI-152406028-FI2. Our NaoBet Casino platform is designed to offer a secure, fair, and entertaining gaming environment to eligible players across our supported markets, including Canada, the United Kingdom, Australia, New Zealand, Norway, Poland, Italy, Finland, Hungary, Austria, Switzerland, the Czech Republic, Spain, and the United Arab Emirates.

2. Eligibility and Account Registration

Here at Nao Bet, we require all players to meet the following conditions before registering an account:

  • You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
  • You must be a resident of a country in which online gambling is legally permitted.
  • You must not be a resident of any jurisdiction we have explicitly restricted or excluded.
  • You may hold only one registered account on our platform at any time.
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You must not register on behalf of any third party.

We reserve the right to verify your identity at any time through our Know Your Customer (KYC) process. Failure to provide the requested documentation may result in suspension or closure of your account.

3. Responsible Gambling

Our NaoBet platform is firmly committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. We encourage all players to use these tools if they feel their gambling behaviour is becoming problematic. If you believe you may be experiencing issues related to gambling, we urge you to contact our support team or seek assistance from a recognised responsible gambling organisation.

4. Bonuses and Promotions

At NaoBet Casino, we offer a generous welcome bonus for new customers: a 120% match bonus up to €500, plus 240 Free Spins and one Bonus Crab pick. The following conditions apply to all bonuses we provide:

  • The welcome bonus is available to new customers only and must be claimed before any bets are placed with the qualifying deposit.
  • A minimum deposit of €20 (or equivalent in your currency) is required to activate the 120% bonus and free spins.
  • Wagering requirements are 35x the combined deposit and bonus amount; free spin winnings carry a 40x wagering requirement.
  • Free spins are delivered in batches of 24 per day over 10 consecutive days; each batch expires within 24 hours if not claimed.
  • The maximum bet allowed while a bonus is active is €5 (or currency equivalent).
  • All wagering must be completed within 10 days of bonus activation, or the bonus and any associated winnings will be voided.
  • The maximum amount that can be converted from a bonus to real funds is 10x the initial bonus value.
  • Deposits made via Neteller or Skrill do not qualify for bonus eligibility.
  • Activating a second bonus while one is already active will void the current bonus and all associated winnings.

We at Nao Bet also offer ongoing promotions including a Weekly Reload Bonus, Daily Cashback of up to 15%, Live Cashback of up to 25%, SpinoLeague with a prize pool of €12,000,000, Roulette Run, Coin Exchange rewards, the Bonus Crab feature, and various tournaments. Sports betting promotions include a First Deposit Bonus of 100% up to €100 and an Accumulator Boost up to €100,000. Full terms for each individual promotion are available on the respective promotion pages.

5. Deposits and Withdrawals

Our NaoBet Casino supports a wide range of payment methods, including VISA/Mastercard, Bank Transfer, Jeton, Mifinity, and a comprehensive selection of cryptocurrencies such as Bitcoin, Ethereum, USDT (multiple networks), Litecoin, Solana, Cardano, DOGE, BNB, and USDC. The minimum deposit across most methods is €20, with a minimum of €30 for Bitcoin. Deposit limits vary by method, ranging from €2,000 to €5,000 per transaction.

At Nao Bet Casino, we process withdrawal requests within up to 48 hours for review and approval. Cryptocurrency and e-wallet withdrawals are typically completed within 24–48 hours; bank transfers may take an additional 3–5 business days. Withdrawals are processed Monday through Friday. Withdrawal limits are structured according to our VIP programme levels:

  • Level 1: Daily €500 / Monthly €7,000
  • Level 2: Daily €500 / Monthly €10,000
  • Level 3: Daily €800 / Monthly €12,000
  • Level 4: Daily €1,000 / Monthly €15,000
  • Level 5: Daily €1,500 / Monthly €20,000

Equivalent limits apply in NOK, HUF, PLN, NZD, CAD, USD, CZK, AUD, CHF, and CLP. We reserve the right to request identity verification documents before processing any withdrawal.

6. VIP and Loyalty Programme

Here at NaoBet, we reward our loyal players through a structured five-tier VIP programme. Benefits increase progressively with each level:

  • Level 1 & 2: Access to on-site promotions and 24/7 live chat support.
  • Level 3 & 4: Personalised offers, higher withdrawal limits, cashback rewards, and at Level 4, a dedicated Personal VIP Manager.
  • Level 5: All of the above, plus access to exclusive on-site promotions and the highest available withdrawal limits.

7. Game Wagering Contributions

Our NaoBet platform features over 11,196 games from 70+ providers, including Pragmatic Play, Hacksaw Gaming, Amusnet, Playtech, Yggdrasil, Wazdan, Evoplay, and many more. Different game types contribute differently to the completion of bonus wagering requirements. Slots generally contribute 100%, while table games, live casino titles, and other game categories may contribute at a reduced rate or not at all. We strongly recommend reviewing the specific contribution rates applicable to any active bonus before playing.

8. Prohibited Activities

When using our services, you must not engage in any of the following:

  • Attempting to exploit technical errors, glitches, or vulnerabilities in our software.
  • Using automated software, bots, or any artificial intelligence tools to gain an unfair advantage.
  • Colluding with other players or engaging in any form of fraud.
  • Opening more than one account on our platform.
  • Providing false or misleading information during registration or verification.
  • Using funds derived from illegal activity to fund your account.

We reserve the right to suspend or permanently close any account found to be in breach of these prohibitions, and to withhold any funds associated with such activity.

9. Intellectual Property

All content available on our Nao Bet Casino website — including software, graphics, trademarks, logos, and game content — is the intellectual property of NaoBet Casino or our licensed content providers. You may not reproduce, distribute, or commercially exploit any part of our website without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted access to our NaoBet platform, we cannot guarantee that the site will be free from errors, interruptions, or technical issues at all times. To the fullest extent permitted by applicable law, we disclaim liability for any losses arising from your use of our services, including but not limited to losses resulting from technical failures, delays, or inaccuracies in information displayed on our site.

11. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you through our website or by email. Continued use of our Nao Bet Casino services following any such amendments constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our services, our support team is available 24/7. You can reach us via live chat on our website or by emailing us at [email protected]. Our NaoBet Casino team is here to assist you at any time.